The Operations Program at Franklin County Emergency Management and Homeland Security (FCEM&HS) is responsible for supporting all tactical activities, across multiple jurisdictions, focused on reducing the immediate hazard, saving lives and property, establishing situational control, and restoring normal operations before, during and after a natural or man-made disaster.

The program is responsible for implementing plans and procedures developed by the Planning Program; oversight of the Warning and Resources Programs; incorporating information technology and effectively using it to support situational awareness and the common operational picture; and managing the activities of the Emergency Operations Center (EOC) and the Assessment Center/Multi-Agency Coordination Center (MACC).

The EOC and Assessment Center/MACC provide a collaborative environment to coordinate response efforts, resource prioritization and sourcing, and an effective common operating picture (COP) to enhance public safety support from FCEM&HS to the jurisdictions that the agency serves. FCEM&HS, through the organizational structures of the Assessment Center/MACC and EOC, can escalate response through various levels to provide additional levels of collaboration for a myriad of all-hazards threats.

FCEM&HS recognizes jurisdictional EOC’s and works with local, state, and federal partners to ensure widespread collaboration and coordination amongst multiple EOC’s and fusion centers. The goal of the EOC and Assessment Center/MACC is to provide situational awareness, information sharing, dissemination of real-time information, effective and efficient resource support, and increasing public safety coordination throughout Franklin County.