Franklin County Emergency Management and Homeland Security
Volunteer Administrative Support Team (VAST) Program
VAST volunteers respond to Franklin County Emergency Management and Homeland Security (FCEM&HS) as a surge capacity force multiplier and perform a variety of roles during emergencies and disasters faced in Franklin County. Vast volunteers help us to gather critical information from our citizens, governmental entities, non-profit organizations, etc. to help us develop a snapshot of the current situation in Franklin County. The types of volunteer roles, responsibilities and training are listed below.
VAST Volunteer Roles:
VAST Specialists are typically CERT volunteers who to support our Joint Emergency Operations Center (JEOC) by filling the following types of volunteer roles:
- FC CERT Assistant Coordinator volunteer
- JEOC volunteers
- Joint Information Center (JIC) volunteers
- Assessment Center volunteers
VAST volunteers help by:
- Taking and placing phone calls
- Passing important messages to proper officials
- Operating radio equipment
- Scanning radios and televisions for information
- Researching vital information via the internet
VAST volunteers should be proficient in:
- Microsoft Word, Excel, PowerPoint, etc.
- Working in a team environment or alone
VAST Specialist Training
VAST volunteers train in the following areas:
- FCEM&HS Joint Emergency Operations Center (JEOC) layout
- FCEM&HS JEOC Joint Information Center (JIC) layout
- FCEM&HS JEOC Assessment Center layout
- VAST volunteer positions
- Phone anatomy
- Message taking
- Message flow
VAST PowerPoint Presentation
VAST volunteers are recommended to take these courses:
Supplemental VAST courses
VAST Volunteer Requirements
- Volunteers responding to the immediate need should live within 15 minutes of Franklin County Emergency Management and Homeland Security (FCEM&HS). Additional shifts can be from anywhere.
- Be ready to respond to FCEM&HS upon request.
- Self sufficiency is a must. Bring issued CERT pack and any supplies needed for the 4 hour shift such as food and drinks. Be prepared to stay longer if necessary.
- Work 4 hour shifts. VAST volunteers take breaks after 4 hour shifts.
- Be prepared to stay additional shifts. Events such as snow emergencies may not allow volunteers to leave at the end of the 4 hour shift. Volunteers should take this into consideration when deciding to deploy to FCEM&HS as a VAST volunteer.